Came across this in the eCustomerServiceWorld.com weekly newsletter. The tribal wisdom of the Dakota Indians, passed down from generation to generation, says that when you discover that you are riding a dead horse, the best strategy is to dismount. In many organizations, however, a whole range of far more advanced strategies are often employed, such…

I came across this interesting article by Trevor Cook: Blogging, why do we do it?. It brings up some interesting questions about the potential evolution and possible downfall of blogging. What is the next evolution? – my opinion, lookup wiki.

It hasn’t been long since I’ve started trying this new approach to my blog. Trying to look at things with business eyes; creative eyes; just down right thinking eyes. But it’s funny how the day job can easily stomp that out. My day job is o.k.. It keeps me on my toes and always busy.…

As I mentioned in my first post, I put in my resignation at work. It’s an extremely liberating experience. But unlike others, I put in 3 months notice. At work I do a billion and 3 things. I’ve created that niche position just for me and I’ve become “irreplaceable”. Which really means, there is no…

Welcome to the Fight Club of the business world: ChangeThis Rule One: Everyone Talks about ChangeThis Rule Two: Everyone Talks about ChangeThis! It’s all about spreading the word in the underground. I can picture all of us in dingy, dank, club basements. It’s all It’s all about the Fight. But instead of exchanging fists and…